Once it reaches the floor check the bottom track to make sure that it s completely off.
Sliding closet door off track.
The track has two channels that guide rollers that are attached to the top of each door that allow the doors to slide.
If one side of your door is loose then it s most likely that a wheel or wheel brace is faulty.
Your sliding closet doors may have tracks secured to the floor and be guided by a top rail.
Sliding closet doors fall off tracks.
Whether your door is unhinged from the top or bottom angle it at 15 to 30 degrees away from the unhinged track and slowly pull it outwards from the closet.
Once secure release the door.
To fix this issue first try vacuuming up debris and grime from the track with a crevice attachment.
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Next carefully lift the door up at a slight angle to remove the bottom rollers from the track.
Remove the outside closet door by first sliding the door to the center of the track.
A dirty obstructed or damaged track can make a sliding closet door jump off its track.
Inspect the rollers and tighten them with a.
If grime remains try wiping it up with a mild cleaner and a cloth.
Then angle the door towards you and pull gently detaching the door from its top track.
Take a look and ensure the entire wheel is in one piece and properly seated in the track.
Then wipe it with a damp rag.
Take one of the doors down by lifting it and angling the bottom toward you until the rollers clear the top track then pulling it toward you.
Once the door is approximately under the hole in the track release the pivot.
Once this is complete repeat the process with the inside closet door.
The door may come completely off when you go to lower it.
Bypass doors have a metal track screwed inside the top of the doorframe.
Grab the door from both sides and lift it off the track.
Hold down the spring loaded guide on the opposite side of the other door panel and swing the door until the guide is under the track.
Place a blanket or rug onto the floor and lay the door onto it for a safe spot.